Individual Payment Policy

We have a no refund policy. However, under special circumstances we may make an exception to our no refund policy. Please notify HoustonSSC of your situation as soon as possible if you have a special circumstance so that we may try to accommodate you while limiting the impact on other players.

 

HoustonSSC has a Free Agent Second Chance Guarantee. If you having a bad experience? Second one is on us no questions asked! Free Agent players qualify if it is their first time playing with HoustonSSC and they have attended a minimum of 3 games during the season. HoustonSSC must be notified of any issues with your Free Agent team prior to week 4. Once we have been notified we will remove you from your current free agent team and place you on a different free agent team in a subsequent season.

 

Note that any online payments made on this website are also governed by the League Lab Participant Payment Terms.